RFQ details
SKU, brand, quantity, required condition, destination country, needed date, application notes, and quote constraints help the desk prepare a practical response.
IndGearIndustrial automation parts, verified before order approval.Request quotePrivacy
RFQ data is handled as procurement context.
IndGear collects the details needed to answer B2B industrial sourcing requests: part identity, buyer contact, company context, destination, condition target, and support history. The policy below explains how that information is used and protected.
Contact details
Name, company, work email, phone, and message fields are used to respond, clarify identity, and keep the request tied to the correct business contact.
Support context
Warranty, RMA, shipping, source-verification, and surplus-sale notes may be retained with the related request or order record.
Technical logs
Like most websites, the site may process IP address, browser, device, page URL, timestamp, security, and server log data for operation and protection.
Effective May 27, 2026
Cyber World Creations (HK) Limited operates the IndGear website and RFQ process. This policy is written for B2B procurement contacts using IndGear forms, catalog pages, support pages, and quote communication.
IndGear collects information that makes the sourcing request answerable.
The RFQ workflow is intentionally specific. Without part, quantity, condition, and destination details, an industrial quote can be inaccurate or unsafe to approve.
Buyer-submitted data
Name, company, role, email, phone, country, SKU, brand, quantity, condition target, project deadline, machine context, application notes, photos or documents when submitted, and message content.
Procurement records
Quote reference, source notes, price evidence, delivery constraints, warranty/RMA context, approval history, surplus offer details, and support correspondence.
Website operation data
Server logs, IP address, user agent, page URL, referring page, timestamps, error logs, security events, and similar technical data needed to run and protect the site.
Sensitive data
IndGear does not ask for personal medical, consumer financial, or special-category sensitive data in RFQ forms. Buyers should avoid sending unnecessary personal data.
Data is used to respond, verify, support, and document the B2B transaction path.
IndGear does not need a broad consumer profile to quote an automation part. The useful data is the practical procurement context around the requested item.
- Respond to quote, support, surplus, shipping, warranty, source-verification, and RMA requests.
- Check part identity, source options, price evidence, condition, documentation, export restrictions, fraud signals, and delivery constraints.
- Prepare, issue, and maintain quote, invoice, order approval, support, and compliance records.
- Operate, secure, debug, monitor, and improve the website, forms, catalog search, and request-routing workflow.
- Comply with applicable accounting, tax, customs, sanctions, export, fraud-prevention, dispute, and recordkeeping obligations.
Information is shared only when it supports the request or site operation.
Industrial procurement often requires coordination, but data sharing should stay tied to the transaction or support need.
Service providers
Hosting, database, security, analytics, form, email, notification, CRM, document, and infrastructure providers may process data as needed to run the site and RFQ workflow.
Transaction partners
Suppliers, logistics providers, customs brokers, insurers, payment or banking providers, and repair or testing partners may receive details needed to price, ship, document, inspect, or support a request.
Legal and compliance needs
Data may be disclosed where required by law, sanctions or export review, tax/customs handling, fraud prevention, dispute resolution, or protection of rights and security.
Public use
RFQ submissions, buyer contact details, support messages, and surplus offers are not intended to become public catalog content.
Records are retained for business, support, and compliance needs.
Industrial sourcing records often need to remain available after a quote because warranty, RMA, customs, accounting, or repeat-order questions can arise later.
Retention
Quote and order-context records may be kept while the request is active and then as long as reasonably needed for business records, compliance, warranty/RMA, dispute, security, and accounting purposes.
Security
IndGear uses operational safeguards appropriate for a B2B website and RFQ workflow. No internet system is risk-free, so unnecessary sensitive data should not be submitted.
Access and correction
Business contacts may request access, correction, deletion, restriction, or objection where applicable law provides those rights and retention obligations do not require the record to be kept.
International processing
Because RFQ handling, hosting, communications, suppliers, and logistics can be international, data may be processed outside the buyer country with appropriate operational safeguards.
Technical data may support security, analytics, and site reliability.
If optional analytics, tracking, or additional communication tools are added, this policy should be updated to describe the processor and purpose.
- Essential cookies, server logs, and security telemetry may be used to keep the site available and protect forms from abuse.
- Analytics or measurement data, if used, should be limited to understanding site usage and improving the RFQ experience.
- Browser controls may allow users to block or delete cookies, although some form or security functions may not work normally after blocking essential cookies.
Need a quote without account checkout?
Use the RFQ form with only the business contact and procurement details needed to answer the request.
Independent supplier disclaimer
IndGear is an independent supplier of industrial automation parts. Manufacturer names, trademarks, series names, and part numbers are used for identification only and remain the property of their respective owners. Product availability, condition, warranty, and price must be confirmed before order approval.